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HMRC Launches Alternative Dispute Resolution Service
Posted by Andy Prodger on 2013 Sep 12

Following a two year trial, HMRC has launched it’s “Alternative Dispute Resolution” (ADR) service with effect from the 2nd September 2013. The ADR is meant as an alternative way for small businesses and individuals to resolve disputes with the Revenue. The ADR service uses independent HMRC facilitators to resolve disputes between HMRC and customers during a compliance check. The aim of the service is to find a swift ,fair result for the parties involved and reduce costs. The service is available to individual taxpayers and small businesses where a tax issue is in dispute, regardless of whether a tax decision or assessment has been made by HMRC that can be appealed.

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